FAQ

Answers to some of your most pressing questions

  • Is HOST Dry Cleaning safe for my carpet?

Yes, HOST Cleaning is safe for all types of carpet

  • Will my carpets resoil again rapidly?

No, HOST leaves no sticky residue behind so carpets stay cleaner longer

  • Will I be able to use my carpet soon after cleaning?

Yes, Because HOST is a Low-Moisture-Cleaner carpet can be used immediately after cleaning

  • Is HOST a new cleaning method?

No, the HOST process has been around since the 1950’s. Originally it was invented to help the carpet mills clean their carpet.

  • I’ve heard it’s best to put off having your carpet cleaned as long as possible, is this true?

No. In fact, many of the major carpet mills today recommend professional cleaning at least one or two times per year. The build up of soil in your carpet in combination with foot traffic creates abrasions that breaks down your carpet fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.

  • What do I need to do to prepare for the cleaning?

Depending on what cleaning package you desire we are willing to move some furniture but little items that may be precious to you we ask that you move those for us.

Secure pets so that there is no risk of them running out the door or walking on carpets while we are cleaning !

  • Can you get out all of the “stains”?

I would love to try! Some spills and spots may actually change the color of your carpet, therefore becoming a stain. Urine can stain the carpet almost immediately, and in many cases become permanent. Beverages with food coloring will dye the fibers, and oil over time will oxidize and stain. While most stains are permanent, others may come out with a specialized process.

We do not charge extra for spots and some stains, but others that require this specialized process may cost more. We do an inspection before beginning any work and inform you of any possible problems that we can foresee.

  • How often should carpets be cleaned?

The Carpet and Rug Institute recommends that household carpets should be cleaned every 12-18 months. Though many carpets may not visibly demonstrate the outward need for cleaning, pollutants in the air, allergens, and oils usually go undetected but should be removed. The longer time in-between cleanings, the more difficult the challenge to get the carpet back to original. Thus, a more frequent cleaning is recommended.

  • Why Low Moisture?

During the past 30 years there has been a trend in the carpet cleaning industry toward Hot Water Extraction (HWE) cleaning; also known as “steam cleaning”. The HWE method is an excellent cleaning method. Its strength is in its ability to rinse the carpet. Hot water extraction has become predominant within the carpet cleaning industry.

So why look any further than HWE? It’s true that HWE cleaning is capable of very adequate cleaning. However, low moisture methods also produce excellent results. Low moisture carpet cleaning is now being performed around the world. It’s being appreciated for a number of reasons… quick drying, water conservation, less contaminated waste water; less chance of soil wick-up, the list goes on.

There are an ever-growing number of carpet cleaners who favor low moisture cleaning methods. Many of these cleaning professionals use low moisture cleaning methods everyday to produce excellent results in their businesses.

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